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Conducting Effective Appraisals
The appraisal has managed to pick up the reputation of being something that is 'done to you once a year'! It has moved forward some considerable way from that, I hope, and become more than just a form filling exercise. This workshop will introduce you to a structured approach but will also give you the tools to take back to the workplace and ensure that the annual appraisal session is part of a well oiled, motivational and developmental process. With tutor input, group discussion and practical exercises, you will feel more confident and positive about preparing, implementing and encouraging others in the benefits and uses of all year round performance management.
Objectives – The Benefits to You and Your Organisation:
By the end of this course participant’s will be able to:
- Feel confident in setting up and running appraisal meetings with your staff
- Understand the importance of the all year round approach to appraisal through performance management
- Be able to handle difficult situations before and during the appraisal meeting
- Be able to confidently promote effective performance management throughout your organisation!
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Introduction to performance management
- How it benefits the individual, the team and the organisation
- The all year round approach and where appraisal fits in
- Understanding how regular reviews will enhance performance, motivate people and increase performance
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Planning and preparation for before, during and after the appraisal meeting
- Gathering facts and information from the last period
- Setting the tone with room, atmosphere and approach
- Running and controlling an effective and productive meeting
- Follow up, delivering promises and aiding continuous development
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Setting Targets
- Setting S.M.A.R.T objectives to help motivate individuals and teams
- Skills to help - question structure; active listening; basic body language
- Handling difficult people and situations
- Giving and Receiving Feedback
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Target Audience:
Those who conduct formal performance appraisal reviews with staff.
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