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Class 1 Consultants, Scotland, UK
TRAINING COURSES
IN 2008 ::
CUSTOMER CARE COURSE
TIME & PRIORITY
MANAGEMENT
TELEPHONE TECHNIQUES
CREATIVITY & INNOVATION
CONDUCTING EFFECTIVE APPRAISALS
MANAGEMENT & SUPERVISORY DEVELOPMENT PROGRAMME (FOUNDATION LEVEL)
MANAGEMENT & SUPERVISORY DEVELOPMENT PROGRAMME (INTERMEDIATE LEVEL)
MANAGEMENT & SUPERVISORY DEVELOPMENT PROGRAMME (MASTER LEVEL)
PERSUADING, INFUENCING & NEGOTIATING
PROBLEM SOLVING & DECISION MAKING
COACHING IN THE WORKPLACE
PRESENTATION SKILLS
RECRUITMENT & SELECTION WORKSHOPS
PERSONAL IMPACT AND SELF AWARENESS (2 DAYS)
MANAGING RELATIONSHIPS (2 DAYS)
TAKING NOTES & MINUTES


MORE TRAINING COURSES ::
FRAUD RISK MANAGEMENT
PROJECT MANAGEMENT
STRATEGIC PLANNING
PRESENTING FINANCIAL INFORMATION GRAPHICALLY
FACILITATOR SKILLS
SUPERVISORY SKILLS
ORGANISING INFORMATION
WRITTEN COMMUNICATION SKILLS

 

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Please contact us if you would like further information on any of our courses.

Facilitator Skills – Devine Intervention
If a department or Organisational meeting is to timeously produce a satisfactory outcome with all views fairly debated, then that meeting requires a skilled facilitator. This course provides essential materials for facilitators including simple but effective ground rules for successful and effective group interaction. The programme is concise and to the point using tried and tested techniques that ensure meetings get off to the best possible start and more importantly ends them positively, decisively and satisfactorily.

Objectives – The Benefits to You and Your Organisation:
By the end of this course you will be able to:

  • Serve as a Facilitator in your own or other Organisations
  • Enable groups to become more effective
  • Comprehend the Approach to Facilitation
  • State the role and personal profile of the perfect Facilitator
  • Demonstrate the tools, techniques and methods utilised for facilitation purposes
  • Facilitate effectively and gain commitment from groups
  • Understand Group Dynamics
  • State the ground rules which enable groups to work effectively
  • Determine If, When, Why and How to Intervene to best effect
 
"Class 1 Consultants in Scotland continue to deliver fun, and dynamic business courses that are valuable to both our employees and clients alike in the UK"

 
   
 

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