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Persuading, Influencing and Negotiating
Anyone who needs to gain the agreement, commitment and co-operation of others, whether they are staff, colleagues or managers will benefit from this module. Examine strategies for achieving results through others using the skills of influence and persuasion. Practise and develop the skills of implementing these strategies. Recognise tactics used by others.
Objectives – The Benefits to You and Your Organisation:
By the end of this course you will be able to:
Influence
- understanding the skills involved in the influence process
- preferred influencing style
- using influence effectively
- assessing your own style
- Cialdini’s 6 Weapons of Influence.
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Communicate Confidently
- interactive communication skills
- verbal and non verbal factors
- body language
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Be Persuasive - 20 Laws of Subtle Persuasion
- Buyers Remorse, Anticipated Regret; Rule of 3, Back to the Future
- The Law of Consistency, Tell a short story, The Wal-Mart Strategy
- Respect and Reciprocity, Option Psychology, Induce the Sense of Scarcity
- The McDonald’s Strategy, The 12 most Persuasive words in the English Language
- Feel, Felt, Found, The Power of Three, Tonality – Vocal Stress
- Create Contrast, Build Rapport, Let people be right, A Question of Sport, Because.
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Negotiate
- Preparing to negotiate, setting your objectives, the rules of negotiating
- Seeking differing options, MSC formula, trading variables, negotiating styles
- Maximising your concessions, negotiating approaches.
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Target Audience:
This course will benefit just two types: Those of you who don’t know how to influence others. And those of you who don’t know that you don’t know how to influence others.
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