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Recruitment & Selection Workshops
This practical workshop will provide individuals with guidance in the skills and techniques essential to conducting successful selection interviews. Delegates will participate in a simulated interview role play to build confidence and reduce their anxiety when faced with an interview situation. This workshop will increase the interviewer's ability to make effective decisions based on the evidence available.
Course Content
- Advert preparation and short listing
- Planning and preparation for interview
- Projecting a professional image
- Preparation and delivery of information re the position/organisation
- Use of pre work application forms
- Preparing the interview environment
- Welcoming and relaxing the candidate
- Summary of interview format v Style of interview
- Allocation of time, allowing candidate sufficient time for responses
- Establishing an open environment in which the candidate is encouraged to open up
- Overcoming barriers to communication
- Building rapport quickly
- Positive body language from interviewer
- Keeping the interview on track and maintain control of the interview
- The importance of employment legislation in interviewing – what not to ask
- The use of competency based interview technique v Question techniques used effectively – open and closed questions
- Active listening skills and observation of candidate’s body language
- Probing questions – seeking clarification of answers
- Funnel technique
- The interview as a sales meeting
- Note taking – recording information for future use
- Selection
- Feedback
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Target Audience:
Anyone who is involved in the recruitment and selection of staff.
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