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Class 1 Consultants, Scotland, UK
TRAINING COURSES
IN 2008 ::
CUSTOMER CARE COURSE
TIME & PRIORITY
MANAGEMENT
TELEPHONE TECHNIQUES
CREATIVITY & INNOVATION
CONDUCTING EFFECTIVE APPRAISALS
MANAGEMENT & SUPERVISORY DEVELOPMENT PROGRAMME (FOUNDATION LEVEL)
MANAGEMENT & SUPERVISORY DEVELOPMENT PROGRAMME (INTERMEDIATE LEVEL)
MANAGEMENT & SUPERVISORY DEVELOPMENT PROGRAMME (MASTER LEVEL)
PERSUADING, INFUENCING & NEGOTIATING
PROBLEM SOLVING & DECISION MAKING
COACHING IN THE WORKPLACE
PRESENTATION SKILLS
RECRUITMENT & SELECTION WORKSHOPS
PERSONAL IMPACT AND SELF AWARENESS (2 DAYS)
MANAGING RELATIONSHIPS (2 DAYS)
TAKING NOTES & MINUTES


MORE TRAINING COURSES ::
FRAUD RISK MANAGEMENT
PROJECT MANAGEMENT
STRATEGIC PLANNING
PRESENTING FINANCIAL INFORMATION GRAPHICALLY
FACILITATOR SKILLS
SUPERVISORY SKILLS
ORGANISING INFORMATION
WRITTEN COMMUNICATION SKILLS

 
 

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Please contact us if you would like further information on any of our courses.

Strategic Planning – The way forward


Strategic Planning combines the necessities of the future and present with an organisation’s desires and capabilities. An Organisation can stretch beyond present-day necessities to envision and develop its self to meet the future needs of its customers.

This programme is designed to deliver practical techniques to support you in mapping out the route to success. By definition Strategic Planning carries great responsibility. You will influence the future of your Organisation forever. This course will help shape that future by providing the tools to develop a modern flexible Strategy integrated with the Internal Management Plan to achieve the desired vision.

Objectives – The Benefits to You and Your Organisation:
By the end of this course you will be able to:

  • Consider your own Strategic Thinking ability
  • State the three key phases of developing a strategy
  • Demonstrate the ability to think and integrate both long and short term strategy
  • Identify key stakeholders and understand the role they play
  • Determine sound Strategic Objectives
  • Establish, identify and prioritise tasks
  • List Critical Success Factors
 
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