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Supervisory Skills – Managing People
This one day programme is designed to provide
clear direction on managing and motivating
staff to optimise their performance and
enhance their job satisfaction.
The course shows delegates how to interact
with others in a personal and sensitive way by
exploring the psychological contract and
partnership aspects of working in today’s
organisations. The programme transfers
knowledge by use of case studies and
innovative visual aids, the programme is
highly participative with a balance between
tutor led input, individual project and group
work.
Objectives – The
Benefits to You and Your Organisation:
By the end of this course you will be able to:
- Identify your Leadership style
- Enable teams to become more effective
- Comprehend the Psychological Contract
- Demonstrate the difference between Delegation
and Abdication
- Demonstrate the tools, techniques and methods
utilised for facilitation purposes
- Effectively gain commitment from employees
- Understand Team Dynamics
- State the ground rules which enable teams to
work effectively
- Work in partnership with staff who directly
report to you
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