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Class 1 Consultants, Scotland, UK
TRAINING COURSES
IN 2008 ::
CUSTOMER CARE COURSE
TIME & PRIORITY
MANAGEMENT
TELEPHONE TECHNIQUES
CREATIVITY & INNOVATION
CONDUCTING EFFECTIVE APPRAISALS
MANAGEMENT & SUPERVISORY DEVELOPMENT PROGRAMME (FOUNDATION LEVEL)
MANAGEMENT & SUPERVISORY DEVELOPMENT PROGRAMME (INTERMEDIATE LEVEL)
MANAGEMENT & SUPERVISORY DEVELOPMENT PROGRAMME (MASTER LEVEL)
PERSUADING, INFUENCING & NEGOTIATING
PROBLEM SOLVING & DECISION MAKING
COACHING IN THE WORKPLACE
PRESENTATION SKILLS
RECRUITMENT & SELECTION WORKSHOPS
PERSONAL IMPACT AND SELF AWARENESS (2 DAYS)
MANAGING RELATIONSHIPS (2 DAYS)
TAKING NOTES & MINUTES


MORE TRAINING COURSES ::
FRAUD RISK MANAGEMENT
PROJECT MANAGEMENT
STRATEGIC PLANNING
PRESENTING FINANCIAL INFORMATION GRAPHICALLY
FACILITATOR SKILLS
SUPERVISORY SKILLS
ORGANISING INFORMATION
WRITTEN COMMUNICATION SKILLS

 

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Taking Notes and Minutes
Taking good comprehensible notes and minutes are vital to the success of any meeting. Participants rely on them for information they may have missed, those who could not attend can see what was discussed and decided in their absence, and the action points serve as a timely reminder. Note taking can appear daunting, but this practical course provides you with knowledge, hints and tips in an enjoyable environment so that you can efficiently complete the task with confidence.

Objectives – The Benefits to You and Your Organisation:
By the end of this course you will be able to:


  • State why meetings are necessary
  • Arrange a meeting
  • Describe the various sections of a meeting
  • Prepare an Agenda v Confidently attend meetings
  • Take comprehensive notes and minutes
  • Record decisions and actions

Content:
Making meetings meaningful

  • Who should attend
  • Administration
  • Sections of a meeting

The Agenda
  • Objectives
  • Order, layout and presentation
  • Timings

Personal Preparation
  • Last minute checks
  • Preparation tick list
  • Attending the Meeting

Taking notes and minutes
  • The mechanics of writing
  • Structuring notes
  • Taking minutes
  • Recording decisions and Actions


Target Audience:
This course will benefit and is suitably appropriate for everyone within the organisation who can see the need for structuring and improving their note taking and minuting skills.

 
 
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